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RKI replacement parts are sold exclusively through our authorized distributor network. To ensure accuracy and compatibility, specific product information is required before ordering.

How to Order Parts

1. Find your authorized distributor

All RKI products and replacement parts are sold through our network of authorized distributors.

Find a Distributor

2. Gather required product information

Before contacting your distributor, please have the following information available:

  • Product model number
  • Serial / QA number

This information is required to verify compatibility and ensure the correct parts are ordered.

3. Request a parts breakdown if needed

If you are unsure which parts are required, your distributor can assist by providing a parts breakdown for your product once verification is complete.

Important Ordering Requirements

Serial / QA number verification is required for all parts orders. Without verification, RKI cannot guarantee parts accuracy, and parts may not be eligible for return or credit.

Need help?

If you need assistance locating your serial number or have general questions before contacting a distributor, our support team can help guide you.

Contact Support